Customer Testimonial from Luc M. in Longueuil, QC

Mr. Luc Martin had lived in his house in Longueuil for over 30 years. The extension behind the back of his house has always had a crawlspace foundation, which caused regular humidity problems in his house.

Mr. Martin was mainly looking to insulate his crawlspace thermally. He also wanted to fix his humidity problems and thought that the best solution was to have openings to ventilate his crawlspace.

After researching crawlspace problems and solutions, he found our company online.

Our specialist Andrew Stewart inspected the client’s crawlspace. Mr. Martin was very happy of how detailed Andrew’s explanation was. Andrew explained to him thoroughly what were the best solutions for his crawlspace and why it needed to be completely encapsulated with the CleanSpace solution.

Mr. Martin was impressed with the professionalism that he experienced at every touch point with our company, from the call center, to the inspection, the production and post installation follow up.
He explains in this video that we are the first company that communicated with him regularly to make sure everything was going well, that we made sure he understood the whole process and that we understood his needs perfectly.

The client saw a great value in the way we do the work and how we respect our commitments, and especially in the fact that we did exactly what we promised him to do.

Finally, Mr. Martin told us that he is extremely happy that his crawlspace looks very clean and bright, and that it gave him extra storage space. He said he would recommend Systèmes Sous-sol Québec to his friends.