Basement & Crawl Space Waterproofing in Quebec, QC

It all started when we got a call from a worried homeowner in Québec City, QC, dealing with a basement turned into a swamp courtesy of excess humidity and a clogged French drain. Understanding how crucial a comfortable and dry home is for our clients, our appointment center swiftly scheduled an inspection to dig deeper into their dilemma. Upon arrival, our Specialist diagnosed the core issues. They detailed how our WaterGuard system could effectively channel unwanted water away from the basement, while IceGuard would prevent backups during those icy Québec winters. Also, highlighting the importance of keeping the area dry and mold-free, they recommended our CleanSpace Wall liner for an added layer of defense. Our production team, wizards in their own right, were next on the scene. They set to work installing the carefully selected products. The WaterGuard system was strategically placed along the basement's perimeter — an invisible moat safeguarding the homeowner’s castle. The IceGuard fittings were added to ensure that not even the freezing temperatures could breach our new setup. Lastly, the CleanSpace liner was laid out, encapsulating the basement in a protective envelope. Throughout the process, the team ensured the space was treated with the utmost respect and left spotless. Our homeowner was thrilled, comforted by the fact that their basement woes were not just taken seriously but resolved with solutions designed to last. 

Recently, we were called to a beautiful big house in Quebec City, QC, where a homeowner was facing a significantly concerning issue. Inside cracks and a settling foundation were the nightmares haunting them, stressing the integrity and safety of their beloved home. Understanding the gravity of their concerns, they reached out to us, trusting our reputation for delivering solid, actionable solutions to similar problems. Upon-contact, our dedicated appointment center promptly scheduled a home inspection appointment to unravel the extent of the issue firsthand. It wasn't long after that our skilled Specialist was on-site. Following a thorough inspection and diagnosis, the clear verdict was that the home desperately needed the installation of 6 Push Pier systems to correct the downward spiral of its foundation. The installation day saw our experienced foreman, alongside a team of proficient installers, arriving at the homeowner's property, resolved to turn the tide against the sinking foundation. The Push Pier system was chosen for its reliability in providing a long-lasting solution. These steel piers are driven deep into the soil beneath the foundation, anchoring the home securely to stable, load-bearing strata far below the troublesome, shifting surface soils. Efficiently, our team worked not just to install the system but to ensure the work area was left clean, causing minimal disruption to the homeowner's daily life. As the job neared completion, it was apparent that the Push Pier installation was a success.

Our specialist went for an inspection of a crawl space in the heart of Quebec City after the client reached out due to concerns about cold temperatures and excessive humidity in the space. Upon inspection, we identified typical signs of a damp crawl space, including musty odors, condensation on surfaces, efflorescence of the walls, and visible mold growth. Left untreated, these issues can lead to serious consequences, such as wood rot, compromised structural integrity, and poor indoor air quality, as air from the crawl space often rises into the living areas of the home.

To address these concerns, we proposed a comprehensive solution. First, we recommended installing the CleanSpace encapsulation system, a durable vapor barrier designed to prevent moisture from entering the crawl space. We also suggested adding SilverGlo insulation panels, which provide superior thermal protection while also reflecting heat back into the crawl space, keeping it warmer. Finally, to manage water infiltration, we installed the SmartSump system, ensuring any excess water is efficiently pumped out and away from the home. This combination of solutions will not only improve the comfort and energy efficiency of the home but also prevent long-term damage caused by moisture.

Recently, we had the pleasure of helping a homeowner in Québec City who was having trouble with a perpetually damp basement. Despite their best efforts with traditional remedies, the absence of a sump pump left their space vulnerable to water damage and the homeowner feeling frazzled, especially during the rainy seasons. Aware of the risks to their property and in search of a permanent fix, they reached out to us for assistance. Upon receiving their call, we scheduled a home inspection to fully understand the extent of their problem. Our System Design Specialist visited their home, examined the conditions, and recommended installing a SuperSump pump as a tailor-made solution. The homeowner was particularly relieved to learn that the SuperSump would not only handle their current water issues but also provide long-term protection against future basement flooding. Our production team arrived at the home equipped with all needed tools and the SuperSump system, ready to tackle the task at hand. Throughout the installation process, they abided by one of our core values – leaving the site cleaner than we found it. They not only expertly installed the sump pump but also made sure the homeowner was informed about how the system works, ensuring their confidence in its reliability and effectiveness. The result was a completely dry basement, shielded from potential future water invasions. The homeowner no longer has to worry about the rainy season and can now put their basement to better use. And as for us, we continue to thrive on the satisfaction of resolving our customers' problems and reinforcing their trust in our mission: to provide a remarkable experience and lasting solutions for every home.

Recently, in the heart of Québec City, QC, we faced a homeowner's pressing concern: noticeable interior cracks that hinted at underlying foundation issues. Understandably worried, the homeowner reached out to us hoping to find a reliable, long-lasting fix. True to our mission to deliver exceptional customer experiences, our journey to restore their peace of mind began with just a call. First, our dedicated Customer Care team quickly sprang into action, scheduling an inspection at the homeowner's convenience. Our expert System Design Specialist visited the home, carefully examining the extent of the damage. Recognizing the need for a steadfast solution, we recommended installing PowerBrace—a robust, proven solution designed to not only stabilize their home’s foundation but also prevent future issues. As the day of repair approached, our talented foreman and installers arrived on site, ready to transform worry into relief. The PowerBrace system, known for its efficiency and minimal disruption to the household, was the ideal choice for a home nestled in the historic city. Our team, with precision and care, installed the solution, paying close attention to leave the space as clean as it was upon arrival. It goes without saying, our efforts were not just about fixing a foundation but ensuring the homeowner's sanctuary stood firm. In the end, we left behind a stabilized home and a homeowner relieved of their concerns. Québec City may carry centuries of history, but one house, in particular, stood a little prouder, its foundation secure and its occupants assured, thanks to a job well done. Through a seamless blend of expert advice, meticulous installation, and customer-centric service, another household discovered the lasting difference of entrusting their home to us.

When homeowners in Québec City found themselves facing the nerve-racking problem of a leaking basement everytime it rained, they knew they couldn't ignore it any longer. Unsure of who to turn to, they reached out to us, inspired by our commitment to providing trustworthy and lasting solutions to home problems. They expressed concerns over the lack of an existing drainage system, which is often the cause of water troubles in many homes. Upon receiving the call, our appointment center swiftly set up an appointment for a home inspection. Our System Design Specialist, armed with expertise and a keen eye for detail, was at the doorstep on time to assess the situation. After a thorough examination, it became clear that the best course of action involved installing WaterGuard internal drainage system and the reliable SuperSump sump pump. These products are specially designed for efficiently directing water away from the home, presenting an effective and long-term solution. The execution stage saw our dedicated production team taking the reins. The foreman and the installers worked diligently, not only embedding the WaterGuard along the basement's perimeter but also setting up the SuperSump pump to ensure water collected is efficiently expelled from the home. Their professionalism and expertise shone through the seamless installation process, completed with a thorough cleanup that left the basement as if it was never disturbed. And the outcome? The homeowner hasn't had to worry about a wet basement since. They were immensely relieved to have the issue successfully resolved before further damage could occur. 

We keep repeating to all our customers, a sump pump should not just sit in a sump pit. We have found that many customers in Quebec have old sump pump systems that are becoming problematic and we are happy that we are the experts who can eliminate these problems through high performance systems.

The receptacle, lid, and interior of the sump pump system are as important as the pump itself. The pump should be rested on a support so that sediments entering the water do not end up preventing the pump from operating over time. In addition, the cover must be watertight to prevent water, moisture and other objects from coming out or coming in and harming the sump pump.

We have several sump pump systems that vary in functionality, capacity, number of pumps present indoors and in price. If you experience minor or major seepage, an interior drainage system that intercepts water at its entry point and redirects water to a sump pump system is a solution that addresses the basement problem at its source.

To discover our range of waterproofing products, visit our basement waterproofing section!

Contact us today for a free no obligation quote.

Having a wet basement is not only annoying, but it might affect badly on the entire house’s condition and the health of its residents.

Mr. Denis and his wife realized that water was constantly getting inside their basement, and wanted to find the appropriate solution to solve this issue without having to damage the structure of their place and waste all their time and money.

So they started surfing all over the internet, searching for companies that deal with similar issues.

When they found Systèmes Sous-sol Québec, they saw the number of jobs perfectly done by our team in the same areas and all over Quebec, and the great customer’s feedback and reviews.

But when our clients called us, they were a bit worried about the execution time, since they wanted to finish fast since due to traveling.

So our team reassured them that the installation will take only a few days, and we could start ASAP if needed!

After our client’s approval on our proposed quotations, our team started the work and installed the following:

An interior drain’ The Waterguard’ to receive all the coming come in, which is installed on the base of the foundation on a bed of rocks that filter and slow down the flow of water;  a SuperSump pump system to pump all the water out, and a CleanSpace to block water vapor.

The CleanSpace is created from high-density polyethylene. Polyester cord reinforcement allows it to be mechanically fastened to the walls so it will never fall off.

Here is another successful waterproofing job was done in Quebec!

Mr. Giroux, a SouthWest resident noticed some cracks in the drywall throughout the house, off the corners of the doors. In addition, he realized that his house floor was sagging and there was a severe moisture problem causing bad smells in the house and affecting his health.

After finding our company on Google, our client contacted us and following his call we sent a team of Professionals to perform a complete encapsulation of the crawl space.

We have completely isolated his Crawl Space with our CleanSpace membrane, our SmartSump pump system in order to ensure that water is drained from the crawlspace and our SaniDry dehumidifier.

Our team has also installed a SmartJack column in order to solve sagging and bouncy floor problems in the upper floor, which obviously originated in the crawl space.

After the installation, Mr. Giroux’s Problems were fixed permanently and he was very happy that Basement systems Quebec has encapsulated his crawl space area. 

Our client has lived several years in his house and everything seemed fine until he started noticing that his house was becoming very humid even though he had already a sump pump in his basement area and was using a fiberglass membrane in his crawl space.

After checking up his Crawl Space area he has seen that there were mold and moisture in this area. Although he did not know much about crawl spaces, he went to Basement Systems Quebec website to learn more about the solutions available to him.

Following his call, we sent her our specialist Sylvain Tasse to inspect the crawl space.

Our technicians led by foreman Eugene Alexeenco then proceeded to install a CleanSpace membrane; a SuperSump and a SmartSump pump interior drainage system, and a Sanidry dehumidifier.

Since our intervention, our client noticed a remarkable improvement and the disappearance of odors and cold floors and she felt more relaxed since the Crawl Space was fixed permanently.

Mr. Lofranco from Pointe-St-Charles had problems with cold floors and unpleasant odors from his crawl space. Actually, when the Crawl Space is not encapsulated, the cold, moist air from the floor spreads around the house, transferring all the bad odors that are unpleasant for locals.

 Mr. Lofranco then decided to deal with Basement Systems Quebec to solve all his problems.

Following the inspection of our specialist, the client decided to accept the suggestion to install a CleanSpace  membrane, SilverGlo insulation panels to reflect heat back into your crawl space for ultimate energy savings, a Smart pump system and a SaniDry dehumidifier which is not just any Dehumidifier, but it’s the only machine that will get the best results and will dry any Crawl Space no matter how damp it is and will keep it this way.

This solution pleased this resident of Pointe St Charle because it has solved his Crawl Space problems in a short time and for a reasonable investment.

Mr. Giovanni from la Petite-Patrie noticed the presence of moisture in her Crawl Space. In addition, she wanted to find a solution to prevent cold air from entering her cellar.

 After doing research on the internet, he has finally found Basement systems Quebec.

Our company then sent the specialist Jorge Zatarain to inspect his Crawl Space. Following the inspection, this crawl space specialist advised him to install a CleanSpace membrane. Our CleanSpace membrane is specifically designed to create an ultra-resistant moisture barrier, which will greatly help prevent mold growth.

 The owner was very happy since the membrane is guaranteed for 25 years, and that it could make sure to reduce its energy costs.

Following work in his crawl space, this resident of La Petite-Patrie in Montreal was very satisfied with the results obtained. And he can now benefit from his Crawl Space as a storage space.

Our client that lives in this House in Quebec City continually suffered from problems caused by the Crawl Space under the house such as moisture, cold floors, musty smells and floors that squeak.

All of the mentioned issues finally pushed the owner to call us in order to encapsulate this space under her house.

Our specialist recommended installing the support pillars which is the best system to lift above floors and walls back to their original position; the CleanSpace  encapsulation membrane, made of 7 polyethylene layers, to cut moisture and reduce mold; and a SmartSump pump system

Since our intervention, our client lives better in her house.

Mrs. Ariane, who lives in this House in Quebec City, had continually suffered from problems caused by the Crawl Space under the house. Moisture, cold floors, musty smells and floors and she has realized recently that the floors of her house were sagging which finally pushed the owners to call us in order to encapsulate this space under her house.

Our specialist Jerry Evangelatos recommended installing the CleanSpace encapsulation membrane, made of 7 polyethylene layers, to cut moisture and reduce mold; a Drainage Matting in order to stop the water vapor from penetrating up from the floor and a SaniDry Dehumidifier which is the most powerful and most cost-effective Dehumidifier available.

Since our intervention, our client noticed a remarkable improvement and the disappearance of odors and cold floors and she felt more relaxed since the Crawl Space was fixed permanently.

Since many years, Mr Valee, a resident of Sainte –Anne De Bellevue had problems with its basement. Specifically, she had noticed that water was seeping throughout the entrance stairs and walls. The floors were very cold during the winter and that unpleasant odors were coming from the area. Unable to endure these problems any longer, Mr Martin made the decision to research to find the perfect company for basement waterproofing.

As a result of his research, Mr Valee asked Basement Systems Quebec to send a specialist and inspect the house. After the situation was analyzed, Andrew Stewert has presented with a tender for the installation of the WaterGuard which is the most efficient and long-lasting basement waterproofing system, and our company’s SuperSump pump system.

 Satisfied with the offer, our client then booked an appointment with Basement systems Québec for the installation.

Once the work was completed, our customer noticed a remarkable improvement and the disappearance of problems of odors and cold floors. Thanks to the efficiency of the foreman Jimmy Vulcain and his team, the work was carried out very quickly. If you have problems like Mr. Valee, do not hesitate to have your basement inspected by one of our specialists. It's free!

A new house owner in Quebec City had water infiltration problems in the basement of his residence. The problem was not constant, but it occurred on days of heavy rain. At times, a lot of water penetrated through the foundations of his home and ended up on the floor of the basement.

After realizing the size of the problem, the owner had made the decision to do business with experts in Basement Systems Quebec, in order to find a guaranteed and permanent solution for his wet basement problem.

Basement Systems Québec was the perfect company for him because it offers the WaterGuard system, which is guaranteed for life and can be also transferable. After a free inspection, a team of technicians traveled to the client to install the internal foundation drain system and the TripleSafe sump pump system.

The customer now has a completely dry basement and has peace of mind with its lifetime warranty!

Mrs. Catherine moved to her house in Quebec City a few years ago and started having regular water infiltration problems in her basement, where water started to penetrate in at the cold joints between the basement slab and the foundation cement walls. As a result, moisture started to aggravate damaging her furniture, causing unpleasant odors, and mold growth.

This resident of Quebec City decided to search on the Internet for a company that could help her with her basement waterproofing issue. After some research, Mrs. Catherine found Systèmes Sous-sol Québec; a company which specializes in basement waterproofing.

Soon after calling the company for the first time, Mrs. Catherine had one of our specialists in water infiltration, Michel Lecrec, inspect her basement. Michel advised her to install a WaterGuard interior drainage system to prevent water from seeping in through the walls of the client's residence. The WaterGuard system is a drainage system that collects water infiltrating through the foundation walls and channels it to a sump pump that drains the water out of the residence.

Mrs. Catherine’s problem is now resolved. There is no more water infiltrating her basement and can now have the peace of mind and benefit from this large living space, without having to worry about her furniture being damaged anymore.

A couple of years ago, our client has moved to this beautiful house in Quebec City and started having regular water infiltration problems in his basement, especially in Spring. Water would infiltrate in at the cold joints between the basement slab and the foundation cement walls, despite having a French Drain system installed and an external pump connected to the agricultural drain.

The homeowner called several contractors who advised him to reinstall or fix the French Drain. Knowing that the system never worked properly in the first place, our client did not want to waste any more money and invest in something that might fail again and cause him more problems.

After doing a thorough internet search for basement waterproofing companies, our client found us on Google and decided to call us for a free inspection for his basement especially after seeing a lot of positive feedback from our clients in the city.

Following his call, our company sent one of our specialists Michel Lecrec who did a full and thorough inspection on the inside and outside of the home, and recommended to install an internal drainage system called the WaterGuard, on most of the basement walls. In addition, he advised him to replace the old sump pump, with the TripleSafe, our company’s most reliable system that comes with a battery backup in case a circuit has tripped, the power has stopped, or of a sump failure.

Our client was very satisfied and happy with our company’s work since he did not face any water infiltration problems in his basement. Whereas the WaterGuard and the TripleSafe did an amazing job and ensured the basement of our client stayed dry.  

Our clients owned a historical house in Quebec City and lived in it for several years until problems started to occur in their basement. Water was infiltrating inside the wall bricks and on the floors and they started having a very high level of humidity in their basement.

Mrs. Christine has made lots of research over the internet where she checked our work and saw all of the positive comments from our previous customers. And that’s when she decided to contact our company.

Following her call, we sent her our specialist Mr. Michel Lecrec to inspect her basement.  He informed her that her sump pump wasn’t working properly and the high humidity level was caused due to an open sump pump pit. In addition, and since her house was very old, and didn’t have any French drain, he has recommended the installation of an interior drain, the WaterGuard, our companies’ ideal choice for waterproofing.

Our technicians then proceeded to replace the old pump with the new SuperSump sump pump system that comes with an airtight sump lid keeping the odors and humidity out, while protecting our client’s sump pump from debris from the basement floor, which was one of the problems disturbing them.

In addition, our team has installed the Waterguard systems, which is an interior drainage system that channels the water to the SuperSump. Also, this French drain never clogs, unlike the usual French drain used and is offered with a lifetime warranty.

We were extremely happy to be able to offer these homeowners in Quebec City the best solution to ensure their peace of mind!

Mr. Fancois B bought a historical house situated near the lake in Quebec City years ago, and due to this location, our client’s basement was left exposed to floods and water has been penetrating his basement causing severe humidity and moisture problems in addition to mold growth that was affecting our client’s health badly.

After many research over the internet, Mr. Francois has found that many people living in the same area were having the same issues, and he has reviewed that most of Basement Systems Clients had positive feedback and their problems were solved permanently. Furthermore, he directly contacted our company and asked for an inspection of his basement.

Following his call, our company sent Maxime Mathieu and recommended to install a WaterGuard drainage system, which is an interior system that doesn’t clog since it’s built in 3/8 -inch gap between the floor and the wall to drain water leaks, and has a big drain outlet to the sump, preventing any structural damage to the foundation.

Mr.Francois was very happy since his problem was fixed permanently, and he never suffered again from any mold and moisture problems and the best part is that he was also able to monitor his basement since the WaterGuard system is easily serviceable all year round.

With so much Iron Ochre or Ferrous Ochre problems in St-Lazare, phone calls from clients with water infiltration problems in the basement are regular for us. This was the case of this client who regularly had problems with her existing sump pumps, even with 2 pumps installed in the pit. 

Iron Ochre forms when iron in the ground water supply in areas such as St-Lazare has contact with air, helping form a very dense gelatinous mass that clogs anything from French drains, to sump pumps etc.

Our client had sub-par plastic pumps that did not function well, and no alarm system, which meant she only knew that she had a problem when it was too late, and the water had infiltrated her basement.

We recommended to install the best sump system in Quebec, the TripleSafe. It not only comes with 2 main Zoller cast-iron pumps (cast-iron is the best choice), an UltraSump Battery Backup System and most importantly in our client's case, a WaterWatch Alarm system to let our client know when all pumps malfunction (when the water level reaches the alarm sensor). 

Sump pumps in St-Lazare will defnitely get clogged, and as such we recommend cleaning the French Drain and the sump pumps at least once every 3 months.

This family had a basement water infiltration problem since they bought their house in 2000. Unfortunately, the existing pedestal pump could not solve the problem of water seeping through the joints between foundation walls and footing.

The fact that the pump broke down without a way for owners to know it, made this situation even more difficult. Water dripped regularly on the floor and it was impossible to keep the basement dry and to use it as storage space. The humidity level was also very high which damaged the wood and hardware.

Our solution included installing our internal drain system the WaterGuard, the only alternative to French drains and which is guaranteed for the life of the house. The drain was connected to our SuperSump sump pump, which pumps 2,200 gallons of water per hour at a head of 8 feet and is equipped with an alarm system so the owners know if the pump stops working.

In addition, we installed one of our vapor barrier systems, the CleanSpace, on the basement walls, a membrane which helps lower the moisture level and directs water wicking through the basement walls down to the WaterGuard.

This family could now benefit from a dry basement, all the time! Basement Systems Quebec is proud to have fixed the water infiltration problems for many home owners in Montreal, permanently!