Testimonials for Systèmes Sous-sol Québec

Very good worker. Explained everything.

Q:  How satisfied are you with the job we did for you ? A: Very Satisfied ;     Q : What did you think of our installation crew ?  A: Professional ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Complete ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Specialists and Professional .  

It is been over one year since we purchased this wonderful system, and with all the rain we've been having this week, I felt compelled to write to you.We lived in this house with a leaky, smelly, often flooded basement for years! Since installing your system, we have not had one drop of water downstairs and my home no longer smells like wet socks. Everytime we have a large rainfall, I reflect on how happy I am that we chose Basement Systems Quebec. I love my super-sonic sump pump so much, I refer to it as "the sump pump that God made". We have done extensive renovations over the last two years, and as much as I enjoy my lovely new kitchen, etc. nothing compares to how much I love my dry basement! It has eliminated so much stress for us to know that we can be away for a weekend or expect a heavy rainfall without worrying about whether or not our stored items are floating in 3 inches of water...and the days of mopping, shop-vaccing and trying to bleach out the smell and mold are long behind us!Please continue to use me as a reference for your company, as I have been 100% satisfied with your product, your workmen, and your service since the moment you arrived in our home.Thanks again for a great job!Warmest regards,Mrs. Plymale

The installation crew was very efficient and the office staff was very courteous. The Salesman and his presentation was very professional. They also did a very good clean up.

Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Nice and Professional ;     Q : How was the experience you had with our office staff ?   A: Great ;     Q : What are your thoughts on our salesman and his presentation ?  A: Pleasant and Professional ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: You were available and your price was fair. (Average of the quotes we received) ;     Comments :  We had a foundation crack that leaked when it rained. Although we never had a flooded basement, we are happy with the great job and guarantee/warranty your company provides.  

I found the workers worked very hard and were extremely good. They were very clean, they removed everything like the garbage and materials and left the place very clean.

Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Did not meet them ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent, sealed the deal ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Your instant response by e-mail,followed by brochures by mail. Superb quality of salesman and his approach to customer ;    

Q:  How satisfied are you with the job we did for you ? A: Very Satisfied ;     Q : What did you think of our installation crew ?  A: Very professional ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: I like the concept, especially no digging around the outside ;     Comments :  Water problems in my basement. The work was done in my attached garage.  

Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Excellent ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: I was not aware of any other service this similar ;     Comments :  We are very pleased with the results and the on time service as promised.  

The booklet you sent is encyclopaedic and a great way to learn about water problems in basements. Thank you.

Q:  How satisfied are you with the job we did for you ? A: Very satisfied      Q : What did you think of our installation crew ?  A: Courteous, hard working, knowledgeable      Q : How was the experience you had with our office staff ?   A: Very brief, satisfactory      Q : What are your thoughts on our salesman and his presentation ?  A: Satisfactory, well presented     Q : Was the cleanup satisfactory ?   A: Yes. Cleanup is very important to my wife, well done     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Data and background info in "Dry Basement Science", demonstrated careful thinking and developmental strategy-leading to workable reliable solutions    Comments :  Our area has a history of water problems. We carefully designed a program we called "Operation Bone-dry". This included an interior reservoir providing up to 48 hours of hydro failure and continuous rain-without the basement floor becoming wet. Your system met and fit into our plans perfectly.  

Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Courteous and professional ;     Q : How was the experience you had with our office staff ?   A: Very positive ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very professional ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Referral, focus on basement systems versus general plumbing ;     Comments :  Overall very satisfied with service. .  

Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Worked hard ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Best technology ;    

I thought the installation crew were good workers, and I was very satisfied with the outcome, good job!