Testimonials for Systèmes Sous-sol Québec
Just when Garnet Alexander from Beaconsfield, QC thought he had the water problems under control in his basement, the sump pump failed. Half an inch of water got into the basement, completely ruining the recently installed flooring.
That is when he called Basement Systems Quebec for help. He was very impressed with the products and the many options he had to choose from so that his basement would be done exactly how he wanted it done.
In this video, he talks about his experience with our company, the sales process, the installation and the results.
Garnet is particularly happy with the fact that he now can reclaim and safely refinish his basement.
Garnet A. of Beaconsfield, QC
Friday, July 21st
Friday, July 21st
Q: How satisfied are you with the job we did for you ?
A: Very satisfied ;
Q : What did you think of our installation crew ?
A: Excellent ;
Q : How was the experience you had with our office staff ?
A: Excellent ;
Q : What are your thoughts on our salesman and his presentation ?
A: Excellent ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: I was not aware of any other service this similar ;
Comments :
We are very pleased with the results and the on time service as promised.
Michael W. of Baie-D'urfe, QC
Wednesday, April 5th
Wednesday, April 5th
Q: How satisfied are you with the job we did for you ?
A: Very satisfied
Q : What did you think of our installation crew ?
A: Courteous, hard working, knowledgeable
Q : How was the experience you had with our office staff ?
A: Very brief, satisfactory
Q : What are your thoughts on our salesman and his presentation ?
A: Satisfactory, well presented
Q : Was the cleanup satisfactory ?
A: Yes. Cleanup is very important to my wife, well done
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Data and background info in "Dry Basement Science", demonstrated careful thinking and developmental strategy-leading to workable reliable solutions
Comments :
Our area has a history of water problems. We carefully designed a program we called "Operation Bone-dry". This included an interior reservoir providing up to 48 hours of hydro failure and continuous rain-without the basement floor becoming wet. Your system met and fit into our plans perfectly.
Patrick D. of Baie-d'Urfe, QC
Monday, June 11th
Monday, June 11th
Q: How satisfied are you with the job we did for you ?
A: Very ;
Q : What did you think of our installation crew ?
A: Worked hard ;
Q : How was the experience you had with our office staff ?
A: Very good ;
Q : What are your thoughts on our salesman and his presentation ?
A: Very good ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Best technology ;
Ivan M. of Beaconsfield, QC
Tuesday, August 26th
Tuesday, August 26th
The 2 men that came to do the work, worked very hard and they were thorough. At the end the man, Yury, explained everything to me, showed me how the pumps work. They were friendly and tried their best to protect the stairs. A Project Manager also came on the second day to check that the pump was installed correctly. The Sales Rep, Steve, was very knowledgeable of all the products and very efficient, and well dressed. The company overall is super professional.
Belinda L. of Beaconsfield, QC
Monday, April 26th
Monday, April 26th
Pre-sales 10/10, install quality 10/10. The installers were quick thorough and seem to do a good job and I'm happy with what is done.
Stuart H. of Châteauguay, QC
Wednesday, August 18th
Wednesday, August 18th
Q: How satisfied are you with the job we did for you ?
A: Very satisfied ;
Q : What did you think of our installation crew ?
A: Very good ;
Q : How was the experience you had with our office staff ?
A: Very good ;
Q : What are your thoughts on our salesman and his presentation ?
A: Excellent professionalism ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Professionalism of presentation, thorough explanations and price estimate for the work was in the middle of other estimates. ;
Mary C. of Pointe-Claire, QC
Monday, March 23rd
Monday, March 23rd
Q: How satisfied are you with the job we did for you ?
A: Very satisfied ;
Q : What did you think of our installation crew ?
A: Excellent ;
Q : How was the experience you had with our office staff ?
A: Great ;
Q : What are your thoughts on our salesman and his presentation ?
A: Excellent ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Because you offered a complete service, waterproofing flooring and wall systems .
Linda & Graham C. of Pointe Claire, QC
Wednesday, August 22nd
Wednesday, August 22nd
I thought the installation crew was excellent! The office staff was good and my experience with the Salesman and his presentation was Excellent!
Clear logical presentation to show that it works!
Catherine L. of St-Lazare, QC
I am extremely satisfied with the work I had done by Sou- sol. It has made a significant improvement to diminishing HUMIDITY LEVEL THROUGHOUT THE HOUSE.Enclosing the sump pump area was a great suggestion - no stagnant water like the old original system.
Mrs L. of Dorval, QC
Tuesday, September 1st
Tuesday, September 1st
Q: How satisfied are you with the job we did for you ?
A: Very Satisfied ;
Q : What did you think of our installation crew ?
A: Excellent, very clean ;
Q : How was the experience you had with our office staff ?
A: Very good. Customer service answered all questions, called back when promised and kept promises ;
Q : What are your thoughts on our salesman and his presentation ?
A: Presentation was very good ;
Q : Was the cleanup satisfactory ?
A: Yes, excellent ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Quality of product, information given in presentation, took time to look at our problem, answered questions. Didn't feel rushed or pressured into buying product ;
Kevin C. of Roxboro, QC
Thursday, January 20th
Thursday, January 20th
Q: How satisfied are you with the job we did for you ?
A: Very satisfied ;
Q : What did you think of our installation crew ?
A: Good ;
Q : How was the experience you had with our office staff ?
A: Good ;
Q : What are your thoughts on our salesman and his presentation ?
A: Good ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: References ;
Ronald C. of Montreal-West, QC
Friday, October 24th
Friday, October 24th
Q: How satisfied are you with the job we did for you ?
A: Yes ;
Q : What did you think of our installation crew ?
A: Very professional ;
Q : How was the experience you had with our office staff ?
A: Great ;
Q : What are your thoughts on our salesman and his presentation ?
A: Good job ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Reputation. I checked your references ;
Bill V. of Montreal-Ouest, QC
Wednesday, November 3rd
Wednesday, November 3rd
Q: How satisfied are you with the job we did for you ?
A: Excellent ;
Q : What did you think of our installation crew ?
A: Excellent ;
Q : How was the experience you had with our office staff ?
A: Good ;
Q : What are your thoughts on our salesman and his presentation ?
A: Good ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Ivano D. of Lasalle, QC
Wednesday, January 30th
Wednesday, January 30th
Q: How satisfied are you with the job we did for you ?
A: Very ;
Q : What did you think of our installation crew ?
A: Efficient and responsive ;
Q : How was the experience you had with our office staff ?
A: Very good ;
Q : What are your thoughts on our salesman and his presentation ?
A: Very thorough ;
Q : Was the cleanup satisfactory ?
A: Yes ;
Q : Overall, what were the top one or two reasons you hired us instead of another company ?
A: Less invasive work and reasonable cost ;
Comments :
Everything was great.
Ted H. of Laval, QC
Friday, October 29th
Friday, October 29th
Total testimonials : 58